Controller and contact
FMNLAB SA, Piazza Cioccaro 12, 6901 Lugano, Switzerland, operates this website. For privacy enquiries or to exercise rights, write to reception@mioid.com with the subject Privacy — FMNLAB SA. No separate data protection officer is identified in this notice.
Information and purposes
Technical connection information may be processed by hosting infrastructure to deliver and protect the website. A language preference may be kept in your browser. If you email us, the information you choose to send is used to answer and manage that enquiry. Do not send medical records or sensitive personal information.
Legal grounds and recipients
Where the GDPR applies, responding to pre-contractual enquiries may rely on Article 6(1)(b); ordinary business correspondence and proportionate security may rely on Article 6(1)(f), subject to the applicable assessment. Hosting and email service providers may process information to supply those services. App health processing requires a separate Article 9 condition and notice.
Retention and international processing
Language storage remains in your browser until you clear it or change your preference. Enquiries are kept for as long as necessary to answer, manage the relationship and meet applicable legal obligations or establish and defend legal claims. Hosting and email infrastructure may involve international processing; applicable safeguards and provider details must be confirmed for the final hosting configuration.
Your choices and rights
Subject to applicable law, you can request access, correction, erasure, restriction and portability, and object to processing based on legitimate interests. Consent, where used, can be withdrawn without affecting previous lawful processing. You may complain to the competent supervisory authority, including the Swiss FDPIC or the relevant EU authority. This website makes no automated decisions with legal or similarly significant effects.